Licensed HVAC contractor, El Dorado HillsHeating and cooling done to the license, not to the clock.

Lakehills Mechanical is a small, owner run mechanical shop in El Dorado Hills. Ben Souders holds a current California C20 license, carries a bond, full liability coverage and workers' comp, and is still the person who turns up at your house. Eighty seven Google reviews, every one of them five stars.

5.0

87 Google reviews

2018

Licensed in California since

24h

Phones answered, Mon to Fri

A newly installed dual fan heat pump condenser on a concrete pad beside a pool at an El Dorado Hills home

A heat pump changeout in El Dorado Hills, new line set and disconnect, photographed by the homeowner.

On the record

CSLB license

1040762

C20 warm air heating, ventilating and air conditioning

Licensed since

2018

Current and active, El Dorado Hills

Liability coverage

$2M

Plus a $25,000 contractor's bond

Workers' comp

In force

Every technician on your property is covered

All of the above is public and checkable on the California State License Board record for license 1040762. If you have ever had a contractor go quiet about whether they are insured, this is the part worth reading twice.

Why people call back

A quote you can hold us to, then a crew that finishes.

Most HVAC complaints are not really about equipment. They are about a number that moved after the work started, a technician who could not explain what failed, or a job that sat half finished across a hot week.

The reviews on this page say the opposite of all three. Accurate pricing with no surprises. Faults explained properly before parts get replaced. A full system replacement closed out in under two days. Small callouts that turned out to be nothing and were not charged for.

That is the whole offer. Ben answers the phone, quotes the job, and is on site while it happens. There is no call center in between.

Owner

Ben Souders

License class

C20

Based in

El Dorado Hills

New air handler and furnace section installed on risers and a condensate pan in an attic, with new sheet metal plenum and insulated flex duct runs

Full system replacement

The part of the job nobody photographs.

This is a 27 year old system replaced end to end. New air handler set on a pan and risers, new sheet metal plenum, new insulated flex runs, and the whole thing squared up rather than wedged into place.

It sits in an attic, so the homeowner will see it roughly never. Which is exactly why it is worth looking at: it is the honest measure of how a contractor works when nobody is going to check.

“They managed to complete the entire system replacement in less than two days.”

David K, Google review

What we do

Residential heating and cooling, start to finish.

Everything below is work customers have described in their own reviews. If what you need is not on the list, it is worth a phone call anyway.

01

Full system replacement

Complete changeouts on older homes, condenser, air handler and controls together, so the new equipment is matched rather than bolted onto whatever was already there.

02

Heat pump replacement

Swapping out a tired heat pump for a new one, sized for the house rather than the invoice. Recent installs pictured here use Champion heat pumps.

03

Ductwork and airflow

Replacing old ducting and balancing airflow room by room, which is the difference between a system that runs and a house that is actually comfortable.

04

Evaporator coil replacement

Coil failures get diagnosed and replaced properly, with the refrigerant charge set correctly afterward instead of guessed at.

05

Air conditioning repair

Diagnostics on a system that has stopped cooling, with the fault explained to you in plain terms before anything gets replaced.

06

Heating and furnace service

Service and repair on the heating side, including the first cold snap callouts when a furnace that worked in April will not light in November.

07

Thermostats and controls

Thermostat replacement and setup, including warranty replacements when a unit fails inside its term.

08

Second opinions

If another contractor has quoted you a replacement you are not sure about, Ben will come out and give you a second read on it.

09

Same day callouts

Phones are answered around the clock Monday to Friday, and customers report getting seen the same day more often than not.

10

Handover and maintenance

After an install you get detailed written instructions on how to keep the system running, not a handshake and a business card.

Not cooling, not heating, or making a noise it did not make last week?

Call (916) 308-7693

Heat pumps and ductwork

Sized for the house. Balanced room by room.

A heat pump swap is only half the work. The other half is the ducting and the airflow, and it is the half that decides whether the back bedroom is livable in August.

New pad, new line set, tidy conduit, and then the time spent afterward getting each room right. Customers who have had the ducting done at the same time as the unit describe the difference in exactly those terms.

“Matt and Randy went the extra mile to make sure the air flow was perfect in every room.”

Leon Julienne, Google review

A newly installed dual fan heat pump condenser on a fresh concrete pad in a side yard, with tidy conduit and refrigerant line routing

A completed heat pump install, photographed by the customer.

Reviews

Five stars, eighty seven times.

5.0

on Google

David K

6 months ago

A full system replacement, start to finish.

I cannot recommend Lakehills Mechanical highly enough! I recently had them completely replace my 27 year old home’s HVAC system, and the experience was flawless from start to finish. Ben, the owner, along with his team, Matt and Randy, are the epitome of professionalism. Ben provided a quote that was very fair and reasonable. I estimate they saved me at least $4,000.00 compared to other estimates. From the moment they arrived, it was clear they were incredibly knowledgeable and masters of their craft. What impressed me most was their incredible work ethic. They were extremely focused on the task at hand and worked with a level of intensity you rarely see these days. In fact, they hardly took any breaks at all! I offered them coffee, water, and food several times, but they were so dedicated to finishing the job that they politely declined it all just to stay on track. Due to that focus, they managed to complete the entire system replacement in less than two days. To top it all off, they didn't just disappear once everything was installed. They provided very detailed follow-up instructions on exactly how to maintain the system to keep it running smoothly for years to come. If you want honest, hardworking, and expert HVAC service, do yourself a favor and call Lakehills Mechanical. Thank you Ben, Matt, and Randy!

Ben and the team at Lakehills Mechanical are exceptional. They replaced our A/C coil last year and did a phenomenal job with the installation. Their team was honest, professional, and provided accurate pricing with no surprises. Recently, Ben came out to give us a second opinion on an issue and was incredibly helpful. I highly recommend them.

Chris Hilscher

3 months ago

This is my first time using Lakehills Mechanical. Ben was extremely responsive and communicative. The technician, Matt, explained the issue with my AC thoroughly and fixed it quickly. I greatly appreciate them fitting me in and will definitely call them again!

Amy G

3 months ago

We have had Lakehills Mechanical out a few times. For our heater and a/c system. They have been wonderful every time. Ben is our main technician. He is very friendly, professional, and very knowledgeable. A couple times he came out and there was no charge. New thermostat went out within a year and it was still under warranty. Another time came out for a minor problem and did not charge us. When there is a charge it is reasonable, comparable to other companies with quality service. We have used them for about 5yrs now. I highly recommend them. Ben especially. He is very easy to get a hold of and often comes out the same day. Rarely did we have to wait a few days.

Denise Hall

7 months ago

After milking our heatpump these past few years with Lakehills Mechanical, we finally worked with Ben to replace it and the old ducting system. With the new heatpump and ducting installed, our whole house has never been this comfortable, especially with the current low outside temperatures. Matt and Randy went the extra mile to make sure the air flow was perfect in every room. They were very professional and keep the house clean as they worked. Can not thank them enough.

Leon Julienne

6 months ago

Reviews reproduced in full and unedited from the business’s Google listing.

About

A license, a bond, and a phone that gets answered.

Lakehills Mechanical has held a California contractor’s license since June 2018 and has traded as an LLC out of El Dorado Hills since 2020. The qualifying individual on the license is Benjamin Souders, the Ben that customers keep naming in reviews, and he owns the company he is quoting you for.

The license is classification C20, warm air heating, ventilating and air conditioning, which is the specific one you want for residential HVAC work rather than a general contractor picking it up alongside everything else. Behind it sits a $25,000 contractor’s bond, a $100,000 worker bond, $2,000,000 of liability insurance and current workers’ compensation.

It is a small operation and reviews name Ben on the job alongside his crew, which is the practical reason the same customers keep calling back over five years rather than shopping around each time something breaks.

License issued

June 2018

Trading as an LLC since

November 2020

License status

Current and active

When and where

Around the clock, Monday to Friday.

The phones are open 24 hours a day from Monday through Friday. Saturday and Sunday are closed, so a weekend fault is a Monday morning call.

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayClosed
SundayClosed

Service area

El Dorado Hills, CA 95762

A mobile business working El Dorado Hills and the surrounding foothills. Work happens at your property, so call rather than calling in.

Get in touch

Fastest way to get seen is to call.

Ben picks up the phone. If it is easier to write it down, the form works too and gets read the same day.

Call(916) 308-7693

License

CSLB #1040762

Hours

Open 24 hours, Mon to Fri

Tell us what the system is doing

Common questions

HVAC in El Dorado Hills, answered.

Who does HVAC repair and replacement in El Dorado Hills?
Lakehills Mechanical is a licensed California HVAC contractor based in El Dorado Hills and run by its owner, Ben Souders. It handles full system and heat pump replacements, ductwork, air conditioning and furnace repair, and thermostats across El Dorado Hills and the surrounding foothills.
Is Lakehills Mechanical licensed and insured?
Yes. Lakehills Mechanical holds California CSLB license #1040762, classification C20, first issued in June 2018 and current and active. It carries a $25,000 contractor's bond, a $100,000 worker bond, $2,000,000 of liability insurance and workers' compensation.
When can I reach Lakehills Mechanical?
Lakehills Mechanical answers the phone 24 hours a day, Monday to Friday, on (916) 308-7693. It is closed on Saturday and Sunday. Customers report being seen the same day more often than not.
Does Lakehills Mechanical replace heat pumps and ductwork?
Yes. Lakehills Mechanical replaces heat pumps and the ducting behind them, then balances the airflow room by room. One customer's full system replacement on a 27 year old home was finished in less than two days.
Will Lakehills Mechanical give a second opinion on another quote?
Yes. If another contractor has quoted you a repair or replacement you are not sure about, Ben Souders will come out and give you a second opinion on it.
Call (916) 308-7693